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R.M.A RMA
8.30 to 12.00 - Monday to Friday
By Fax : +33 (0) 4.72.68.66.59 - By Email : contacts
PRODUCTS UNDER GUARANTEE
The standard guarantee of IPO technologie is of 2 years Return to the workshop from the date of purchase. (only for the European Community - specific agreement for others countries)Before sending your material to the AFTER-SALES SERVICE DEPARTMENT, you have to obtain beforehand a number of return given by the AFTER-SALES SERVICE DEPARTMENT, without this number of return, products will not be taken back.
Form to be used : demand of return RMA by Fax: 04.72.68.66.59 - FORM.
Complete carefully the form with all the needed indications:
- - Your coordinates
- - Reference of the Product
- - Date of purchase
- - Type of product
- - Number of the Delivery note
- - Serial number (to verify with the concerned product)
- - Nature of the breakdown
Most All of this information are on the opinion of Delivery.
When the file is complete and validated, the AFTER-SALES SERVICE DEPARTMENT returns - under 48 hours - your demand by Fax with a number of return.
You can then send us the material. The return in our premises is at your expense.
PACKAGING
Please return the product in its original packaging.The badly packaged returned products and/or that turn out damaged will not be accepted in as specified in the guarantee.
PRODUCTS OUT OF GUARANTEE
For products having exceeded the period of guarantee, you can benefit from a restoration.Follow the step of material Return, our services will give you an opinion and an estimation of the cost of repair.
YOUR SOLUTION IN CONCEPTION, MANUFACTURING AND INTEGRATION
